Industry roundtable discusses need for VPA

Some people spend more on advertising their car than their house...

Principals need be courageous to implement vendor paid advertising (VPA) in areas where it isn’t the norm, one industry leader claimed at the inaugural Real Estate Business Executive Roundtable, held yesterday.

The industry-first event, sponsored by Macquarie Bank, bought together Australia’s leading real estate executives to debate the key issues impacting the industry while share knowledge, insights and best practice.

According to Ray Ellis, CEO at First National Real Estate, there are areas around Australia where vendor paid advertising was not applicable, yet some pioneering agents were bucking the trend and realigning expectations in those locations.

“We’ve had examples where offices have started it, and it’s become the norm,” he said. “They just had the courage to do it to start with.”

Stephen Nell, Ray White NSW CEO, agreed.

“Can you get people to pay for ads in different markets? I don’t see why you wouldn’t,” he said. “That’s a skill issue. And obviously it’s on everyone’s agenda to be better at it.”

The roundtable is a unique concept for the real estate industry, offering a neutral ground for discussing issues shaping the profession.

Shaun Bassett, head of the residential real estate segment at Macquarie Relationship Banking, said the Real Estate Business Executive Roundtable is an essential platform for driving thought leadership in the industry.

“The roundtable drilled into the challenges faced by the industry and revealed insights into a variety of strategies that are driving each of the participants on their own unique path to continued success,” he said.

“It touched on the outlook for the industry in the coming years, being shaped by technology, regulatory reform and new talent coming through the ranks.”

The event brought together Peter Baldwin, chief auctioneer and director at Richardson & Wrench; Ray Ellis, CEO at First National Real Estate; Douglas Driscoll, CEO at Starr Partners; Stephen Nell, Ray White NSW CEO; Sadhana Smiles, Harcourts NSW CEO; Mike McCarthy, director and CEO at Barry Plant; Chris Mourd, business development manager at LJ Hooker; and Shaun Bassett, head of the residential real estate segment at Macquarie Relationship Banking.

Other topics that were discussed included:

The greatest challenges to an agency’s profit and revenue in 2012

Best sources for profit and/or revenue growth

Attracting and retaining new recruits

Training and education programs that principals should be undertaking

How technology is driving industry development

Strategies for reducing days on market

The impact of national licensing will have a major impact on the real estate industry

The future for independent agencies in the Australian marketplace

The full report from the Executive Roundtable will be published in the upcoming Real Estate Business December/January issue – on desks early next month. Video excerpts from the event will also be available at www.rebonline.com.au at the same time.

SOURCE: Real Estate Business

Lend a hand for renters

Is NRAS is losing its edge as affordability improves?

Media Release – 23 November 2011

First National Real Estate National Communications Manager, Mr Stewart Bunn says government needs to do more to support renters and provide better assistance than is currently offered through the National Rental Affordability Scheme (NRAS).

“While we support NRAS, it is no longer enough in its existing form, to meet rising rents, leaving those most in need of assistance flailing in their efforts to make ends meet,” Mr Bunn said.

“It could soon be the case that with falling house prices, lower interest rates and reduced consumer confidence, purchasing a home will make more economic sense for those doing it tough, where the monthly mortgage is not too far off what they are paying for rent.”

According to Mr Bunn, evidence of improving housing affordability can be garnered through recent home value index results.

“Home values recently posted the best results in seven months and the recent cuts to interest rates, along with talk there may be even further drops, is resulting in NRAS losing some of its validity as an assistance package, especially for those who are finding it difficult to come up with the rent each week or month,” Mr Bunn said.

“What the government needs to do is look at changing NRAS so it has more relevance and achieves what it set out to do, or consider other forms of assistance such as bringing back some of the grants and other incentives that were obviously phased out too soon.”

Mr Bunn said although it is good news for the property market that home buyer activity is increasing as a result of the market conditions, it is not good when it is done at the expense of those renters who can least afford it.

“It is always encouraging to hear that more people are realising their dreams of home ownership, but there also exists the reality that there are those in our community who are forced into rental accommodation and can ill afford to fall behind in any way at all in keeping pace with rental increases,” Mr Bunn said.

“In these situations, they need access to assistance schemes that meet their circumstances and offer real assistance, which NRAS initially did, but has since failed to recognise the growing demand of assistance required, making it virtually obsolete.

“We don’t see property market conditions altering too dramatically in the near future, and certainly not to the extent that they will improve the situation for struggling renters.”

-       copy ends –

For further information contact Stewart Bunn, National Communications Manager, First National Real Estate, on 1800 032 332

How do you avoid the wild goose chase with utility connections?

Give the birds the flick next time you move...

Did you know that the average time it takes to disconnect the average home’s utilities and reconnect them at your new address is nearly six hours?

Who has that sort of spare time when they’re in the middle of moving?

It would be great if it were only the water, electricity and gas you had to contend with. However, these days there’s usually also the phone, pay TV and Internet that all need to be disconnected and then re-connected. That means dealing with tedious call centres, waiting in time-consuming queues, and usually having to put up with providers trying to upsell you to different products from the one’s you’re using.

First National agents recognise that you need help and we have the ideal solution. One phone call to Direct Connect will see all your utilities transferred to your new address expertly and efficiently.

Direct Connect will even let you know if there’s a better deal for you if you want them to. They keep you informed and you can spend your valuable time looking after the unpacking, the kids and getting set up.

Just ask your First National property manager for the details.

Do I really need Landlord insurance?

Guard against this sort of nightmare...

Not all tenants are bad, but you do need to make sure you are covered should something go wrong.

While most tenants take good care of the proper they are leasing, those that don’t may intentionally cause extensive damage. Intentional damage is not covered by many standard home insurance policies nor is the failure to pay rent.

The valuable common features of a Landlord Insurance policy include:

  • Malicious or intentional damage to the property by the tenant or their guests
  • Theft by the tenant or their guests
  • Loss of rent if the tenant defaults on their payments
  • Liability, including for a claim against you by the tenant, and
  • Legal expenses incurred in taking action against a tenant.

It’s important to remember that not all landlord protection policies are the same. Some, for instance, are designed to be used in addition to a typical home and contents or strata title policy while others are more comprehensive.

Some policies allow cover for the contents of the property. This is particularly important if you rent a partially or fully furnished property. Speak to your First National Property Manager and they will be able to help you find the right policy.

November market wrap

Consumer confidence has hit a six-month high as a result of the recent drop in interest rates.

The Westpac-Melbourne Institute consumer sentiment index jumped 6.3 per cent after last week’s Reserve Bank (RBA) decision. Since the RBA began to tone down its rate-hike rhetoric in September, the mood of households has lifted by 15 per cent.

Confidence in the economy’s prospects for the year ahead has also lifted nearly 19 per cent. Westpac’s Chief Economist suggests there will be another rate cut before Christmas, taking us down to 3.75 per cent. Most banks have passed on last week’s cut and with a beyond-expectation lift in housing finance activity of 2.2 per cent in September, the industry’s hopes of a lift in activity have been buoyed.

However…

Tis the season of lower prices

There’s been a large rise in property on the market and buyers remain reluctant to commit, unless they perceive a bargain (particularly at the top end). This is unlikely to be temporary; the market has undergone a structural shift. Even some of the most bullish commentators predict that gains of the past two decades are unlikely to be repeated for a long time.

Credit growth was the primary driver of phenomenal property price gains in that period. According to the RBA, there’s rarely been a time since the 1970s when housing credit wasn’t growing at well over 10 per cent per annum. This delivered an average 12 per cent a year return for 24 years – and that’s after tax and maintenance costs. On the strength of that data, the ANZ Bank review says its official – your home is the best investment you are likely to have made.

Paying back debt

Households continue to pay back debt at record rates. With housing credit growing by only 5.8 per cent in the 12 months to August, this is the lowest growth rate since 1976.

The International Monetary Fund (IMF) believes Australian house prices are overvalued by 10 to 15 per cent but this is based on overly simple price-to-income and price-to-rent metrics. Their opinion though, if correct, leaves little room for growth until wages catch up.

On the other hand, BIS Shrapnel – who arguably has the better appreciation of Australia’s market dynamics – expects house price growth of 20 per cent in Perth over the next 3 years, 19 per cent in Sydney and 16 per cent in Brisbane. Less so for Melbourne, where prices may only rise by 6 per cent (but are currently weakening).

Undersupplied and lower activity

Activity levels are mostly down, the exception being Victoria, where sales activity is booming but prices are falling. Queensland has fared better than most would think. Despite substantial drops in values, sales activity remains relatively high.

Returning to Victoria’s situation, the state government has done two things differently from other governments; it has released a substantial amount of land for new housing development but kept government charges per block of land to approximately $20,000 (try approximately $100,000 for every NSW block of land).

However, most capitals remain undersupplied, Melbourne being the exception – there’s been a 65 per cent increase in housing stock as a result of the record building levels of the past year. Sydney and Perth remain under pressure, the latter because of the mining boom.

For the majority of agents however, levels of activity are similar to those experienced during the depths of the Global Financial Crisis (GFC) and the market is characterized by modest falls in home values – 2.1 per cent over the financial year.

Lowest sales value in a decade

The value of all dwelling transactions fell by a nauseating 18.2 per cent nationally over the 2010/11 financial year – the largest annual fall in a decade.

It will come as no surprise to Queensland members that their state has suffered most, with the total value of dwelling transactions down by 27.5 per cent. South Australia, however, is the complete opposite. There, the total value of transactions increased by 1.3 per cent.

Rent reprieve over

If the pressure was off for tenants in the past three years, it’s time to pay the piper. Rents have turned sharply upward in Sydney and Perth, according to the Australian Bureau of Statistics. This vindicates our membership’s assertions (2011 Property Market Outlook) that 2011 would be the year of the investor.

With undersupply so acute, demand is now moving towards properties with better cash flow – those further from the inner city where prices are cheaper and tenants are easily found (good transport) and yields are higher. Properties where council zoning permits Granny Flats to be built are also back in vogue.

Top end trauma

Times are good for buyers at the top end. This is where prices have fallen further and faster than the wider market. However, owners with high price expectations need to take a cold shower.

Instead of traditional high exposure marketing campaigns, many properties are now listed on the quiet, their owners fearing a ‘no sale’ campaign might injure their chances of achieving the dream price.

In Melbourne’s leafy inner east, sellers lowering their prices are leading to relatively high volumes. Prestige rural areas such as New South Wales’ Southern Highlands are also offering exceptional price reductions – a 21-hectare estate listed for $8 million a year ago just sold for $6.5 million.

Turning to competitors for help

New data from a Real Estate Business straw-poll suggests more agents are turning to their competitors to get their listings sold. 46.5 per cent of agents said they ‘always allow other agents to sell their listings’ while 34.6 per cent said they ‘sometimes’ would permit conjunctions.

However, a startling 20 per cent of agents never agree to another agent introducing a buyer.

With lengthy days-on-market and low activity levels, this is surely a risky strategy that doesn’t put customers’ interests first. It does, however, assure 100 per cent of nothing if the property fails to sell.

Women list pricier homes

US website Trulia recently researched the total value of listings held by male and female agents in the United States. They found that, on average, men list more homes than women but the homes that women list have higher asking prices. The research included the listings of over 100,000 agents.

QR Codes… Que?

QR Codes, those snazzy little boxes filled with even littler squares, first appeared on a Toyota production line in 1994. Struggling to be embraced by consumers, they’ve recently enjoyed a moment of sunshine but are they as effective as you think?

The technology behind QR Codes was not invented for advertising and marketing, and it shows.

In an on-the-street survey conducted by iMedia Connection, 300 people were shown a QR Code and offered a free gift if they could say what it was for.

  • 11 per cent correctly answered QR Code or Quick Response Code
  • 29 per cent said ‘some barcode thingy’
  • 7 per cent guessed some variant of ‘those things you stare at that get 3D when you cross your eyes. What picture is it? I can’t seem to get it…’
  • 53 per cent tried everything from a secret military code to an aerial map of San Francisco

The survey was conducted in San Francisco, a tech mecca, so that’s not a very convincing outcome for something that professes to be quick. But the plot thickens…

Of those who knew it was some kind of barcode thingy, when asked how they would decipher it, only 35 per cent said ‘with their phone’. When they were asked to do so, only 45 per cent were able to – and that took an average of 47 seconds while they took out their phone and tried to find the correct application to read the code.

Not exactly quick or responsive…

_______________________________________________________

Stewart Bunn is First National Real Estate’s National Communications Manager.

 

 

 

 

 

What’s the best way to combat mould in your home?

Unsightly, unhealthy and unwelcome...

Mould spores are always present in the air around us which is why it is so important to keep your home properly ventilated.

As simple plants belonging to the fungi group, these tiny aviators need moisture in the air and are always on the lookout for a nice enclosed area in your home where ventilation is poor. That’s why cupboards and wardrobes often present the ideal moisture and temperature combination for mould and mildew to thrive.

To combat mould, you need to reduce moisture levels, consider insulation and increase ventilation.

Ideally, start by opening the windows to create cross ventilation regularly. This is the most energy efficient and inexpensive approach. Too cold? Alright, but open the windows just a little. Remember, the important thing is to keep air moving.

Next, check what’s going on with insulation. Insulation prevents heat loss from walls and ceilings, thereby keeping a room warmer. When the walls and ceiling are warmer, moisture is less likely to condense on these surfaces, so your home is kept dryer.

Alternatively, another common method is to use an electric dehumidifyer. Most hardware and department stores can recommend the appropriately sized unit for your affected room.

Other areas that mould and mildew really enjoy are closets and the clothes they contain. As moulds grow they cause considerable damage. Mildew secretes an enzyme that decomposes organic matter and uses it for growth and reproduction. It often leaves a musty odour in clothes and causes unsightly black stains and rot.

One well-tested and successful method is to place a small low wattage electric light globe, say between 40 and 60 watts. The dry heat prevents mildew and mould growth although this can be expensive.

Many people prefer to buy chemical dehumidifyers such as ‘Damp Rid’ and ‘Closet Camel’ at the supermarket or hardware store. These small plastic buckets contain refillable mineral salts that absorb moisture, collecting it below in a small reservoir that you need to empty periodically.

Have you unlocked the hidden cash in your investment property?

Buy your next investment sooner...

You’ve worked hard to buy an investment property but have you made sure that you’re maximising the cash flow your property is producing? The more efficiently you manage your portfolio, the sooner you’ll be buying your next investment.

Did you know that any property built after 18 July 1985 is eligible for depreciation benefits on its historic construction costs?

No matter whether your investment is new or old, it will have depreciable assets that can be claimed such as air-conditioners, whitegoods, floor and window treatments, renovations and furniture, just to mention a few items.

80% of Australian investors do not claim these legitimate taxation benefits which is a bit like not claiming the weekly rent from your investment property.  This can equate to thousands of dollars in unclaimed benefits each year.

Claiming depreciation tax benefits can assist your cash flow to pay off your principal place of residence, increase equity in your property portfolio, and increase your cash flow or take home pay.  The Australian Tax Office allows you to amend your previous four taxation returns to claim depreciation benefits so if you have been missing out, it’s not too late to do something about it.

The fee for a Depreciation Schedule is fully tax deductible and your First National property manager can point you towards an expert Tax Depreciation specialist. What are you waiting for?

Make Property Investment Rock Solid

Media Release – 11 November 2011

Real estate offers many benefits for investors, and its continued strong performance has made it the preferred investment option for many Australians.  But, First National Real Estate National Communications Manager, Mr Stewart Bunn, says it takes more than good luck to maximise your returns from investment properties.

“Property investment is still a popular option, representing a rock solid, secure and long-term method of creating wealth and growing capital,” Mr Bunn said.

“In fact, property has delivered an average 12 per cent return for the past 24 years, even before tax and maintenance costs, so it’s not surprising that a recent survey shows 59 per cent of home buyers and investors plan to purchase an investment property in the next year.

“That’s probably because Australian property performed exceptionally well throughout the GFC and still shows great resilience in the face of share market gyrations.

“But for investors to maximise the financial benefits of their property they need to look at their investment as more than just collecting rent or striking a deal on management fees.”

According to Mr Bunn, the crucial component for a successful rental property yield is to appoint a trusted and reliable property manager.

“A good property manager is one that provides expert advice on the opportunities available for them to take advantage of to improve the yield of their property investment portfolios,” Mr Bunn said.

“At First National, we have an in-depth knowledge of the local market and can assist with the two most important criteria when choosing an investment property – location and quality.”

Mr Bunn said properties located close to transport, schools, place of work, shops and recreational facilities are in greater demand and usually command a higher rental.

However, investors should not be afraid to look beyond inner city properties as lower priced outer suburbs can produce higher yields and frequently enjoy strong demand from prospective tenants.

“It is also wise to maintain your asset in good repair and ensure it is well presented.  That way, rent is maximised, vacancy periods reduced and a high standard of tenant is attracted, who will ensure their rent is paid on time.

“Sometimes, simple improvements like a fresh coat of paint in bathrooms and kitchens, or installing new window coverings, can make the world of difference.”

As an experienced property manager, supported by rigorous processes and systems, First National provides the highest standard of advice to investors, backed by leading edge technologies that match tenants to vacant properties and comprehensive marketing programs.

“First National uses the latest technologies and prides itself on getting the best results in the shortest time,” Mr Bunn said.

“A professionally prepared tax depreciation schedule can also play an important role in the efficient management of your investment.”

-       copy ends –

For further information contact Stewart Bunn, National Communications Manager, First National Real Estate, on 0413 624 317

Women the winners in First National’s ‘Get the job done’ competition

First National Real Estate is delighted to announce the five winners of First National’s October ‘Get the job done’ competition.

The competition ran throughout Australia and gave homeowners or home hunters five chances to win $5,000 in Bunnings Hardware gift vouchers.

Our competition winners are:

The nearest First National member offices are making contact with our five winners and arranging for the collection of their prize vouchers. We’ll bring you more news of their responses and their plans as information becomes available.

We hope all five women have great plans for their Christmas holidays because they’ll certainly now have everything they need to get the job done!

Issued by: First National Real Estate

For further information: Stewart Bunn, National Communications Manager, First National Real Estate – 1800 032 332

First National Real Estate is delighted to announce the five winners of First National’s October ‘Get the job done’ competition.

Welcome First National Poletto

Follow

Get every new post delivered to your Inbox.

Join 2,839 other followers